Breathe Success Limited understands that your privacy is important. We respect and value your privacy and keep it confidential. We will only collect and use personal data in ways that are described in this privacy policy and that is consistent with our obligations and your rights under the law.
Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (GDPR) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’. In simpler terms, it is any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but also covers less obvious information such as identification numbers, electronic location data and other online identifiers.
Under GDPR you have the following rights which we will always work to uphold:
Further information about your rights can also be obtained from the Information Commissioner’s Office (ICO) or your local Citizens Advice Bureau. If you have any cause for complaint about our use of your personal data, you have the right to contact us or lodge a complaint with the ICO.
We use personal information so that we can take the steps necessary to assess whether we can enter into a contract with you and perform that contract with you. It can also help us to:
When you interact with our website we collect the data as shown on the form, as well as the visitor’s IP address and browser user agent string to help spam detection. This is so that we can provide a service to support you. We may also store some technical data to assist with our site’s performance and effectiveness. This will help us troubleshoot and provide statistical research to improve our service. Our booking service may collect data about you, use cookies, embed third-party tracking and monitor your interaction with that embedded content such as tracking your interaction on whether you have an account and are logged into that website.
Under GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data or because it is in our legitimate business interests to use it. Your personal data may be used for one of the following purposes:
Where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email and/or telephone and /or text message and/or post and/or other communication methods with information, news and offers on our services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.
We aim to store or transfer your personal data in the UK or elsewhere in the EEA where possible so that it will be fully protected under GDPR. If your data is transferred outside the EEA, we will only do so if adequate protection measures are in place to comply with data protection legislation. We use strict procedures and security features to try to prevent unauthorised access:
You agree that for the purposes set out in ‘Why do we collect personal information?’ that we have the right to share your personal information with selected third parties who we appoint to provide services to you. These include business partners and suppliers for the performance of any contract we enter into with you. This may also include analytics and search engine providers that assist us in the improvement and optimisation of our site.
Our third party service providers include:
Like most websites, we and our business partners collect information about your use of our website through cookies. Cookies are small data files which are placed on your computer, tablet or smartphone that help websites remember who you are and information about your visit.
Cookies are essential for the effective operation of our website and help us display the information on a website in a way that matches your interests.
The main purposes for which we and our business partners use cookies are:
If you want to disable cookies, you need to change your website browser settings to reject cookies. How you do this will depend on the browser you use.
If you do not wish cookies to be stored on your machine, you can do the following:
For Microsoft Internet Explorer:
For Google Chrome:
For Safari:
Choose Preferences > Privacy
Click on “Remove all website data”.
For Mozilla Firefox:
For Opera 6.0 and further:
For more information on how to delete or disable cookies from your browser please use the “Help” function within your browser. Please note if you disable cookies the website may not operate properly.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
If you want to know what personal data we have about you, you can ask us for details of that personal data and a copy of it (where any such personal data is held). This is known as a ‘subject access request’. All subject access requests should be made in writing; please email our Data Protection Compliance Manager at the address shown below. There is not normally any charge for a subject access request however if your request is ‘manifestly unfounded or excessive’ (e.g. if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.
We will normally respond to your subject access request within 14 days and, in any case, not more than one calendar month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.
We may update this policy from time to time so you may want to check it each time you visit our website. We last reviewed this policy on 25th February 2024.
Beeathe Success Limited is a company registered in England and Wales (number 13253716) at 24 Edward Road South, Clevedon, North Somerset, BS21 7JA. Questions, comments and subject access requests should be addressed to the Data Protection Compliance Manager at Breathe House, Kenn Road, Kenn BS21 6TJ or by email to bookings@breathehouse.uk.